By engaging in a confirmation of a booking you hereby agree to our terms of agreement and cancellation policies listed below
The Owner is solely responsible for providing the accommodation and for the safety of all Guests and/or his/her invitees (jointly known as "the Holidaymakers"). The Owner accepts no responsibility for personal injury to, or death of, any Holidaymakers, or loss of or consequential loss or damage to their personnel or property, or for other matters over which the Owner has no control, except to the extent such personal injury or death is caused by the negligence or willful default of the Owner
The Holidaymakers shall keep the Property and all furniture, fixtures, fittings and effects in, on or at the Property in the same state of repair as at the commencement of the holiday, and shall leave the Property in the same state of cleanliness and general order in which it was found. The property should be locked when not in residence.
The Holidaymaker must report and pay to the Owner the cost of any damage or breakages made during their holiday occupancy. The Agency and the Owner reserve the right to make a reasonable charge where guests have contravened an Owner’s request for their Property to be smoke-free or candle free.
The owner asks that no candles or barbecues should be lit around or at the property. Holiday makers that cause damage relating to ignorance around these stipulations will be 100% responsible for the costs of damage or repair to the property.
The Holidaymakers’ right to occupy the Property may be forfeited without compensation if:
People bring pets that are not declared to the Owner at the time of booking or before the commencement of the holiday
Overnight guests are entertained without the Owner’s express permission;
Any activity is undertaken which is illegal, or may cause unreasonable damage, noise, behaviour or disturbance; or the Holidaymakers smoke in or at the Property.
Unavailability of Property
In the event of the Property becoming unavailable (such as due to fire or flooding), the Owner will endeavour to provide the Guest with suitable alternative accommodation or will refund all monies paid, or a proportion in the case of curtailment. The Owner cannot, however, pay any compensation or expenses as a consequence of such an event.
In the event of the holiday makers cancellation the Owner will endeavour to re-let the Property, and if successful, the balance of the cost will not be due or if already paid, will be refunded. But only if the property is successfully re-let for the dates and time period of the the booking. If the property cannot be re let then the deposit will be forfeited. This clause does not apply to our regular cancellation policy.
covid 19 lockdown - in the event of a lockdown a rescheduled stay will be organised if passed a booking refundable dates time scale.
Any request to cancel must be put in writing to the Owner via email in the first instance. The Booking Fee and Deposit will be retained if applicable.
Alterations to Bookings
A Guest requiring a booking to be altered once the booking has been confirmed will be charged £30.00 for a revised booking and confirmation.
Guests staying at the property are responsible for where they park their car and this is at their own risk. The Owner is not responsible for any theft or damages that may or may not occur whilst parked outside the property.
We ask that guests only park in the allocated space for the their holiday log cabin and ensure that right of way is not blocked for other cars parked in the area.
Please note: To book a cabin we will request a 50% payment of the total of your requested booking price with the remainder to be paid 4 weeks before your stay
A full refund to be given up to 12 weeks of your booking date if you cancel a booking at one of the cabins
A 50% refund to be given up to 6 weeks of your booking date if you cancel a booking at one of our cabins.
A refund or rescheduled stay cannot be offered within the 4 weeks before your confirmed booking dates.